Terms and Conditions

Last updated: 23 July 2025
Effective date: 23 July 2025

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the website thrive-businesscoaching.com (the "Website"), and any services provided by Thrive Business Coaching Ltd ("Thrive", "we", "our", or "us").

By accessing our Website or using our services, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our Website or services.

We recommend that you print or save a copy of these Terms for future reference.

2. About Us

3. Changes to Terms

We may revise these Terms at any time by amending this page. Please check this page regularly to take notice of any changes, as they are binding on you. The date of the most recent revision will appear at the top of this page.

4. Website Access and Use

4.1 Access

Access to our Website is permitted on a temporary basis. We reserve the right to withdraw or amend the service we provide on our Website without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period.

4.2 Acceptable Use

You agree not to:

• Use the Website in any way that breaches any applicable local, national, or international law or regulation
• Use the Website in any way that is unlawful or fraudulent
• Transmit any unsolicited or unauthorised advertising or promotional material
• Knowingly transmit any data or material that contains viruses or other harmful programs
• Attempt to gain unauthorised access to our Website, server, or any connected database
• Attack our Website via a denial-of-service attack or distributed denial-of-service attack
• Use automated systems or software to extract data from the Website (scraping)

5. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our Website, and in the material published on it. This includes, but is not limited to:

• The "Treat Your Business" podcast and all associated content
• Video content, training materials, and course content
• Blog articles, written content, and educational resources
• Logos, trademarks, and brand elements
• Website design, graphics, and user interface
• The Thrive 9 Steps methodology and frameworks

These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy and download extracts of any page(s) from our Website for your personal, non-commercial use. You must not modify any materials you have printed or downloaded, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged. You must not use any part of the content on our Website for commercial purposes without obtaining a licence from us.

6. Our Services

6.1 Business Coaching Programmes

We offer business coaching programmes including Elevate and Ascend. Specific terms for each programme are provided in separate programme agreements upon enrolment.

6.2 Clinic Growth Calls

We offer complimentary Clinic Growth Calls to discuss your business needs with our Growth Specialist. Booking a call does not constitute a contract for services. These calls are for informational purposes to determine if our programmes are suitable for your needs.

6.3 Free Content

The free content on our Website (podcasts, videos, blog articles) is provided for general information and educational purposes only. It does not constitute professional advice specific to your circumstances.

7. Disclaimer and Limitation of Liability

7.1 Content Disclaimer

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date.

7.2 No Guarantees of Results

While our programmes and content are designed to help clinic and business owners improve their businesses, we cannot and do not guarantee specific results. Success depends on many factors including your individual effort, market conditions, and circumstances beyond our control.

Testimonials and case studies on our Website represent individual experiences and are not guarantees of future results.

7.3 Limitation of Liability

To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• Use of, or inability to use, our Website
• Use of or reliance on any content displayed on our Website
• Loss of profits, sales, business, or revenue
• Business interruption
• Loss of anticipated savings
• Loss of business opportunity, goodwill, or reputation
• Any indirect or consequential loss or damage

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

8. User-Generated Content

If you submit content to our Website (such as testimonials, comments, or feedback), you grant us a non-exclusive, royalty-free, perpetual, worldwide licence to use, reproduce, modify, publish, and display such content in connection with our services and marketing.

You warrant that any content you submit:

• Is your own original work or you have the necessary rights to submit it
• Does not infringe any third party's intellectual property rights
• Is not defamatory, offensive, or otherwise unlawful
• Does not contain viruses or other harmful code

9. Third-Party Links

Our Website may contain links to other websites and resources provided by third parties. These links are provided for your information only. We have no control over the contents of those sites or resources.

We do not accept any responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked from our Website, you do so entirely at your own risk.

10. Viruses and Security

We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access our Website. You should use your own virus protection software.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Website, you consent to such processing and warrant that all data provided by you is accurate.

12. Cookies

Our Website uses cookies. For more information about the cookies we use and how to manage them, please see our Cookie Policy.

13. Indemnification

You agree to indemnify, defend, and hold harmless Thrive Business Coaching Ltd, its officers, directors, employees, agents, and suppliers from and against any claims, actions, demands, liabilities, and settlements, including reasonable legal fees, arising from your violation of these Terms or your use of the Website.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such invalidity or unenforceability shall not affect the remaining provisions, which shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Thrive Business Coaching Ltd regarding use of our Website. Any separate agreements for coaching programmes or services will supplement these Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising out of or relating to these Terms or your use of our Website.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us: