S7 EP07 Right People, Wrong Seats: How to Build a Stronger Clinic Team
Hiring, Recruitment, and Building a Clinic TeamWelcome to Treat Your Business! Whether you're a physiotherapist, osteopath, sports therapist, podiatrist or clinic owner in the UK, this episode is packed with practical insights to help you build a thriving business. Grab a cuppa, put your feet up, and let's dive in.
Treat Your Business Podcast
with Katie Bell - Business Coach for UK Clinic Owners
Episode Notes
Season 7: Hiring, Recruitment, and Building a Clinic Team
Welcome Hello and welcome to the Treat Your Business Podcast. I’m Katie Bell, and this week I’m diving into a situation that so many clinic owners face, what to do when you realise you’ve got the right person, but they’re in the wrong seat, or perhaps the wrong person in the right seat. It’s something I see all the time in our Thrive community, and it’s a challenge every growing business has to navigate. 🌱
Episode Summary In this episode, I’m sharing why team churn is so common as we grow and why it’s not always a bad thing. I talk about the early days of hiring, when you just need someone with a pulse!, and how, as your business grows, it’s vital to focus on getting the right people in the right seats. I introduce the GWC framework (Get it, Want it, Capacity to do it) from the Entrepreneurial Operating System, and I break down how to analyse your team, set your cultural bar, and have those tough but essential conversations when someone’s not quite fitting. I also share my own experiences of getting this wrong, what I’ve learned, and why intentional culture creation is the real key to sustainable growth.
Key Takeaways
- Your business will only grow as far as the strength and alignment of your teamIt’s normal to outgrow team members or find they’re no longer the right fitUse the GWC framework to analyse roles and people: do they get it, want it, and have the capacity?Setting a clear bar for your values and culture helps you make objective decisionsDon’t avoid the hard conversations—leadership means making decisions with empathy and clarityRegularly review your accountability chart and delegate where possible so you can focus on growthResources & Links.
Sponsored by VBS Medical Limited: Exclusive distributors of K Laser and Indi A therapy in the UK and Ireland. Find out more and book your free trial at www.pbsmedical.comWant to dive deeper into team building and leadership? Join our Thrive coaching community for more support and resources: https://thrive-businesscoaching.com Episode Sponsor
VBS Medical Ltd, exclusive distributor in the UK and Ireland of K-Laser Therapy & Indiba Radiofrequency Therapy. To learn more about K-Laser Therapy, visit: https://klaseruk.co.uk/why-klaser/ To learn about Indiba Radiofrequency Therapy, visit: https://vbsmedical.com/product/indiba-radiofrequency/ Book your free trial at https://vbsmedical.com/contact/ – quote "THRIVE" to receive a free set of goggles or Indiba cream with your equipment purchase.
Treat Your Business podcast is proudly sponsored by Klatch: Results-driven marketing built for healthcare companies. Unlock sustainable growth and maximise ROI with data-driven digital marketing tailored to your business, backed by patient tracking software from search to revenue.
Find out more at https://www.klatch.co.uk
Resources & Links:
Subscribe to our Channel on Youtube: https://www.youtube.com/@thrivebizcoach?sub_confirmation=1
Website: https://Thrive-businesscoaching.com
Key Takeaways for Clinic Owners
- Discover actionable strategies for hiring, recruitment, and building a clinic team
- Learn from real-world UK clinic success stories
- Get practical tips you can implement immediately
- Understand common mistakes and how to avoid them
Resources & Links
Ready to Grow Your Clinic?
Stop feeling overwhelmed and start building the clinic you dreamed of. Book a free clinic growth call with our Clinic Growth Specialist and take the first step today.
Book a Clinic Growth Call
